We feel the Charter difference.
Residents at Charter Senior Living of Bay City will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.
Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.
“I’m fortunate to work closely with the staff of this community. I have witnessed the staff interact with residents, and they love and care deeply for the people they serve. Andrea and Sondra put the needs of the residents first and make this community everything it is. I have watched this community transition to a place where staff enjoy working as well. I recommend this as a community that you would want your family member to call home.”
– Nancy Merrow
“This senior living community came to my attention after my loved one with severe mobility issues exhausted some savings and needed to apply for Medicaid. Turning to government funding after living in a regular-pay-structure sister institution in Davison was scary for us. Charter Bay City showed us attention from the moment we needed assistance and helped us form a positive experience during this transitional phase. We are on the waiver program, and more people need to know about this wonderful option! Although the move was by no means easy, everyone from social workers and administrators to desk staff and maintenance assistants was terrific. Staff and therapists have been helpful and communicative. Now, a new executive director opens up even more doors for opportunity. I have seen gradual and steady improvement where it may have been needed and am very happy with the care here, as is my loved one.”
– Heather Kincaid, Family Member of Resident
“Our mother has been a resident of Charter for close to six months, and we feel she is well liked by many caring staff members. She enjoys activities such as bingo and bus outings. It’s a comfortable, clean atmosphere with inviting surroundings. Sondra, the executive director, is pleasant and very helpful with any questions you may have.”
– Gloria McKellar, Family Member of Resident
“My grandma lives in this community, and she’s had the best experience. It was a hard transition from living independently at home to Assisted Living, but now she calls Charter home instead. The staff is so attentive and caring. She always feels safe! Sondra, the executive director, was so helpful during this process. She made sure to personally check in on my grandma to ensure she had everything she needed. Andrea, a nurse, has provided her with personalized care so that she’s getting the best of everything. I would recommend your loved ones staying with Charter!”
– Jameson J., Family Member of Resident